Hi Mark,
This is to formally thank you for the excellent work you and your people did in renovating our home. From the early planning stages to the last finishing touches, you and your crew were always approachable, open, knowledgeable and responsive to our concerns.
We know this project was complex because we wanted to live in our home throughout the reno. We appreciated the care you consistently took to cordon off the construction areas from the living areas and to regularly clean up the work areas, especially on Fridays. Things were also made easier by the consistently positive and courteous attitudes of your primary workers throughout this process.
The online program was very useful to keep track of scheduling and the extra efforts made to meet our Christmas deadline were hugely appreciated. Communication as a whole was good. We always knew we could get in touch with your team and that they would respond quickly.
Finally, the quality of the work itself was outstanding and we love our new home! We would have no hesitation in recommending you to any of our neighbors on the North Shore.
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